The healthcare operating system, in four apps.
Pulse Core runs the workflows, Pulse Care adds the healthcare modules, Pulse Connect links your EMR, starting with HHAeXchange, and Pulse Agents put AI to work. All built on Salesforce.
Four apps, one platform.
Each app has its own page. Features and pricing cover all four.
Pulse Core
Workflow orchestration for any process in Salesforce. Admins build the workflow, your team moves work forward from the record page, and a workflow agent built on Claude proposes next steps for your team to approve. See Pulse Core
Pulse Care
Intake, recruiting and field outreach for home care, behavioral health and skilled nursing operators. Referral-to-admission intake and the field sales mobile app are in daily customer use. See Pulse Care
Pulse Connect
EMR integrations, starting with HHAeXchange. New patients are pushed from Pulse, and the HHAeXchange admission ID is written back to the Pulse record. See Pulse Connect
Pulse Agents
Pulse AI Agents, built on Agentforce, let staff ask about a referral, patient, applicant or schedule in plain language. Nothing changes on a record until a person confirms it. See Pulse Agents
All features
The full feature tour across all four apps, with roadmap items labeled Coming. See all features
Pricing
$89 per user per month for the Pulse license. Enterprise pricing is custom at 500 or more users, and AI usage is priced as an add-on. See pricing
Three layers. One system.
Data layer.
Salesforce is the foundation. Referrals, intakes, applicants, and referral sources live on a single relational model. HIPAA-aligned, audit-ready, and shared across your acquired clinics.
Workflow layer.
Pulse ships pre-configured workflows for home care, behavioral health, and skilled nursing, and configures them for each program during implementation. Intake and documentation are wired together on day one.
AI layer.
Pulse AI Agents, built on Agentforce, answer questions from your records. The Pulse Core workflow agent, built on Claude, proposes next steps for your team to approve.
See where each agent runs, what it can change, and where your data goes. How Pulse uses AI
Integrated marketing
One source of truth for every channel that drives growth.
Most agencies run growth across four disconnected motions: paid digital, traditional outreach, referral source relationships, and community presence. Each lives in its own tool, so no one can see which channels actually produce admissions. Pulse brings all four onto the same record, attributed to the same referrals, measured on the same dashboard.
Digital campaigns
Paid search, social, and other digital campaigns. Spend, leads, cost per lead, and ROAS attributed down to the individual campaign and referral.
Traditional marketing
Print, radio, direct mail, events, and sponsorships tracked alongside digital, so offline spend is held to the same ROI standard as everything else.
Referral source engagement
Hospital discharge planners, physician offices, and ACO partners managed as living relationships. Every touch, visit, and referral logged against the source.
Community events
Health fairs, open houses, and local sponsorships captured as first-class sources, so the leads and admissions they generate are never lost in a spreadsheet.
How digital is displayed.
The Digital Marketing dashboard rolls every paid channel into one view: blended ad spend, leads generated, cost per lead, and return on ad spend up top, then performance by channel below. A six-month lead trend and a full campaign leaderboard show exactly which campaigns convert to referrals and revenue.
Built for every level of the operation.
Front line
For the front line: My Intake Referrals
Clear the chaos. Pulse organizes the day-to-day workflow with clear next-best actions, automated SLA tracking, and prioritized referral queues.
Director
For the director: Manager Dashboard
Manage your pipeline without exporting to Excel. Track conversion rates, monitor rep leaderboards, and view real-time admission velocity across regions.
C-Suite
For the C-Suite: Source Performance
Total portfolio visibility. Track the lifetime value of hospital partnerships, calculate net ROI, and monitor regional performance across your entire footprint.
Why operators choose Pulse.
- Built on Salesforce Salesforce Platform foundation. Enterprise security, granular roles, field history tracking.
- Pre-configured by vertical Home care, behavioral health, and skilled nursing operators each get a workflow library, configured for their programs during implementation.
- AI that asks first Pulse AI Agents answer from your records and wait for your team to confirm changes.
- Open API and AppExchange Connect billing, EMR, payroll, and BI tools through standard Salesforce APIs and AppExchange apps.
- Live in weeks Americas Home Health went from contract to go-live in seven weeks.
- Multi-location ready One platform across HQ and every acquired clinic.
The power of the AppExchange.
Pulse works with the AppExchange partner tools enterprise agencies already use.
DocuSign
Patient consents and service agreements signed inside the Pulse record.
PDF Butler
Service agreements, care plans, and audit-ready documents generated from live Salesforce data.
Keep exploring: How Pulse uses AI, Features, Pricing, Customer stories, Contact