Pricing
One license. Priced per user.
Pulse is one product license at a single per-user rate. Everything in the platform is included. At 500 users or more, we move you to a custom Enterprise agreement. Specialized capacity, from portal access and storage to verification and AI, is priced as add-ons.
Two ways to license Pulse.
Pulse License
The full platform, one per-user rate.
For operators running production workflows. Everything included.
- The complete Pulse Platform
- Vertical workflow library (Home Care, Behavioral Health, or SNF)
- Referral intake and admission flows
- Reporting dashboards and CRM
- Pulse AI Agents, built on Agentforce (AI usage priced as an add-on)
- Implementation by our in-house team, scoped and quoted separately
Enterprise
For large multi-state operators and roll-ups.
For organizations with 500+ users.
- Everything in the Pulse License
- Volume pricing for 500+ users
- Multi-facility cross-reporting
- M&A onboarding playbook
- Named customer success manager and priority support
Pricing covers the Pulse Platform. Pulse Professional Services (formerly Madison Ave Consulting) scopes and quotes each services engagement before work starts. See Pulse Professional Services
Add-ons, priced to your usage.
The license covers the platform. Consumption-based capacity is priced separately so you only pay for what you use.
- Portal users Custom pricing for external client, family, and referral-partner portal access.
- File storage Custom pricing for document and media storage beyond the included allotment.
- Verification checks Custom pricing for license and credential verification runs.
- AI usage Custom pricing for AI usage by Pulse AI Agents and the Pulse Core workflow agent.
- Texting services (Coming) Custom pricing for outbound SMS and messaging volume.
- Other add-ons Custom pricing for additional capacity and integrations as your operation needs them.
What every license includes.
- Implementation by our own team Our in-house team handles every implementation, scoped and quoted before work starts. You do not get handed off to an unfamiliar systems integrator.
- HIPAA-aligned by default Enterprise security, granular roles and field history tracking, built on Salesforce.
- Role-based training Intake coordinators, recruiters, clinical leads, and operators each get role-specific onboarding.
- Annual contract Pricing locked for the contract term. No surprise per-feature upcharges mid-year.
